Contacts
Discounts
Shop
Rental
Courses
Services
Team
About Us
+38(093) 399 29 54
ENG
UKR
Subscribe our socials
Returns and Exchanges
We at Lovito Store understand that sometimes unforeseen situations may arise, so we are ready to consider each request individually and find an appropriate solution.
Terms of Returns and Exchanges
Equipment and goods can be returned or exchanged within 14 calendar days from the date of purchase.
The goods must be:
- in new condition, without traces of use;
- in full factory configuration;
- in original packaging.
Goods that are not subject to return or exchange
According to the current legislation of Ukraine, as well as due to the specifics of the products, the following are not subject to return or exchange:
- cartridges after opening the package;
- pigments;
- consumables in an open form;
- equipment that has been in use.
Grounds for returns or exchanges
We consider applications in the following cases:
- manufacturing defect;
- mechanical damage during delivery;
- discrepancy with the description or photo.
How to apply
Contact us via Instagram: @lovito_tattoo_studio
Or fill out the form at the bottom of this page “go to form button”
You must attach a photo of the product, packaging and a brief description of the situation to your application.
Application review
The application review period is from 3 to 5 business days. We will contact you to clarify the details or confirm the decision.
Refund
Refunds are made:
- to the buyer's bank card;
- in cash upon personal return to the studio.
The return period is up to 5 business days from the moment the application is approved.
The buyer is responsible for the costs of return shipping, except in cases of manufacturing defect or damage during transportation.
Exchange of goods
Exchange is possible in the same cases as returns.
You can make a request for exchange via Instagram or the form on the website, or in person at the studio.
Equipment Warranty
- The warranty for tattoo equipment (machines, power supplies) is 6 months.
- The warranty applies only to factory defects.
- To process a warranty claim, a document confirming the purchase (receipt or invoice) is required.
- In case of violation of the operating conditions, the warranty is not provided.
Documents
An online receipt or invoice is provided upon purchase.
- For a return or exchange, you must provide proof of purchase.
Individual situations
If you have a non-standard situation, contact us. We are always open to dialogue and are ready to find the most comfortable solution for both parties.
We at Lovito Store understand that sometimes unforeseen situations may arise, so we are ready to consider each request individually and find an appropriate solution.
Terms of Returns and Exchanges
Equipment and goods can be returned or exchanged within 14 calendar days from the date of purchase.
The goods must be:
- in new condition, without traces of use;
- in full factory configuration;
- in original packaging.
Goods that are not subject to return or exchange
According to the current legislation of Ukraine, as well as due to the specifics of the products, the following are not subject to return or exchange:
- cartridges after opening the package;
- pigments;
- consumables in an open form;
- equipment that has been in use.
Grounds for returns or exchanges
We consider applications in the following cases:
- manufacturing defect;
- mechanical damage during delivery;
- discrepancy with the description or photo.
How to apply
Contact us via Instagram: @lovito_tattoo_studio
Or fill out the form at the bottom of this page “go to form button”
You must attach a photo of the product, packaging and a brief description of the situation to your application.
Application review
The application review period is from 3 to 5 business days. We will contact you to clarify the details or confirm the decision.
Refund
Refunds are made:
- to the buyer's bank card;
- in cash upon personal return to the studio.
The return period is up to 5 business days from the moment the application is approved.
The buyer is responsible for the costs of return shipping, except in cases of manufacturing defect or damage during transportation.
Exchange of goods
Exchange is possible in the same cases as returns.
You can make a request for exchange via Instagram or the form on the website, or in person at the studio.
Equipment Warranty
- The warranty for tattoo equipment (machines, power supplies) is 6 months.
- The warranty applies only to factory defects.
- To process a warranty claim, a document confirming the purchase (receipt or invoice) is required.
- In case of violation of the operating conditions, the warranty is not provided.
Documents
An online receipt or invoice is provided upon purchase.
- For a return or exchange, you must provide proof of purchase.
Individual situations
If you have a non-standard situation, contact us. We are always open to dialogue and are ready to find the most comfortable solution for both parties.
Returns and Exchanges
We at Lovito Store understand that sometimes unforeseen situations may arise, so we are ready to consider each request individually and find an appropriate solution.
Terms of Returns and Exchanges
Equipment and goods can be returned or exchanged within 14 calendar days from the date of purchase.
The goods must be:
- in new condition, without traces of use;
- in full factory configuration;
- in original packaging.
Goods that are not subject to return or exchange
According to the current legislation of Ukraine, as well as due to the specifics of the products, the following are not subject to return or exchange:
- cartridges after opening the package;
- pigments;
- consumables in an open form;
- equipment that has been in use.
Grounds for returns or exchanges
We consider applications in the following cases:
- manufacturing defect;
- mechanical damage during delivery;
- discrepancy with the description or photo.
How to apply
Contact us via Instagram: @lovito_tattoo_studio
Or fill out the form at the bottom of this page “go to form button”
You must attach a photo of the product, packaging and a brief description of the situation to your application.
Application review
The application review period is from 3 to 5 business days. We will contact you to clarify the details or confirm the decision.
Refund
Refunds are made:
- to the buyer's bank card;
- in cash upon personal return to the studio.
The return period is up to 5 business days from the moment the application is approved.
The buyer is responsible for the costs of return shipping, except in cases of manufacturing defect or damage during transportation.
Exchange of goods
Exchange is possible in the same cases as returns.
You can make a request for exchange via Instagram or the form on the website, or in person at the studio.
Equipment Warranty
- The warranty for tattoo equipment (machines, power supplies) is 6 months.
- The warranty applies only to factory defects.
- To process a warranty claim, a document confirming the purchase (receipt or invoice) is required.
- In case of violation of the operating conditions, the warranty is not provided.
Documents
An online receipt or invoice is provided upon purchase.
- For a return or exchange, you must provide proof of purchase.
Individual situations
If you have a non-standard situation, contact us. We are always open to dialogue and are ready to find the most comfortable solution for both parties.
We at Lovito Store understand that sometimes unforeseen situations may arise, so we are ready to consider each request individually and find an appropriate solution.
Terms of Returns and Exchanges
Equipment and goods can be returned or exchanged within 14 calendar days from the date of purchase.
The goods must be:
- in new condition, without traces of use;
- in full factory configuration;
- in original packaging.
Goods that are not subject to return or exchange
According to the current legislation of Ukraine, as well as due to the specifics of the products, the following are not subject to return or exchange:
- cartridges after opening the package;
- pigments;
- consumables in an open form;
- equipment that has been in use.
Grounds for returns or exchanges
We consider applications in the following cases:
- manufacturing defect;
- mechanical damage during delivery;
- discrepancy with the description or photo.
How to apply
Contact us via Instagram: @lovito_tattoo_studio
Or fill out the form at the bottom of this page “go to form button”
You must attach a photo of the product, packaging and a brief description of the situation to your application.
Application review
The application review period is from 3 to 5 business days. We will contact you to clarify the details or confirm the decision.
Refund
Refunds are made:
- to the buyer's bank card;
- in cash upon personal return to the studio.
The return period is up to 5 business days from the moment the application is approved.
The buyer is responsible for the costs of return shipping, except in cases of manufacturing defect or damage during transportation.
Exchange of goods
Exchange is possible in the same cases as returns.
You can make a request for exchange via Instagram or the form on the website, or in person at the studio.
Equipment Warranty
- The warranty for tattoo equipment (machines, power supplies) is 6 months.
- The warranty applies only to factory defects.
- To process a warranty claim, a document confirming the purchase (receipt or invoice) is required.
- In case of violation of the operating conditions, the warranty is not provided.
Documents
An online receipt or invoice is provided upon purchase.
- For a return or exchange, you must provide proof of purchase.
Individual situations
If you have a non-standard situation, contact us. We are always open to dialogue and are ready to find the most comfortable solution for both parties.
We are on social networks:
Contact numbers:
+38(063) 377 53 80 +38(093) 399 29 54
+38(063) 377 53 80 +38(093) 399 29 54
Our addresses:
5 Popovycha St.
1 Sheptytsky St.
5 Popovycha St.
1 Sheptytsky St.
We are always in touch
We work without days off — from 11:00 to 19:00
Appointment by prior arrangement
We work without days off — from 11:00 to 19:00
Appointment by prior arrangement
Lovito Tattoo contacts
Feedback form
UKR
ENG
+38(093) 399 29 54
About Us
Team
Services
Courses
Rental
Shop
Discounts
Contacts
© Lovito Tattoo Studio 2024
All rights reserved.
Copying and use of materials without the consent of the owner is prohibited.
All rights reserved.
Copying and use of materials without the consent of the owner is prohibited.